VIC Agent Representative

Online Learning
VIC Agent Representative

Learning outcomes

This unit describes the work required to maintain the records of a business or records system in good order on a day-to-day basis. It includes the work to gather together records that are subject to business or records system updates, to perform those updates, and to retrieve reports from the system in response to a request. This unit of competency supports the work of licensed real estate agents, real estate representatives and support staff in interacting and building effective relationships with clients as part of agency operations.The unit forms part of the licensing requirements for persons engaged in real estate activities in VIC.

Assessment Requirements

For these units of competency, you are required to complete the the following Assessment Tasks.

  1. 38 Written Questions contained in the Assessment Question Portfolio covering the above units of competency.
  2.  Role Play / Simulation / Instruction and submission
  3.  Project tasks

The assessment activities assess all the elements, performance criteria, skills and knowledge of the units of competency  To demonstrate competence in these units you must undertake all tasks in this Assessment Task Portfolio and complete them satisfactorily. If you do not answer some questions or perform some tasks, you will be deemed ‘Not Competent’, and your trainer / assessor may ask you supplementary questions to determine your competence. Should you still be deemed Not Yet Competent you will have the opportunity to undertake a supplementary assessment or appeal the result.

As part of the assessment process, all students must abide by any relevant assessment policies as provided in the Student Handbook. If you feel you are not yet ready to be assessed or that this assessment is unfair please contact your administration team to discuss your options.

Before you enrol: From January 1 2015, the need for ALL students to obtain a UNIQUE STUDENT IDENTIFIER or USI for short, become a national requirement. This means that your Statement of Attainment cannot be issued if you have not provided us with your USI. For more information, or to apply for your USI, visit

Course Features

  • Lectures 3
  • Home Study 20 hours
  • Language English
  • 0/3

    • Lecture1.1
      CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work
    • Lecture1.2
      CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work
    • Lecture1.3
      CPPDSM4080A Work in the real estate industry